Booking the best hotels in the center of Venice

Comfortable and beautiful rooms at special prices

Terms and conditions

1. General

1.1 These General Terms and Conditions form the contractual basis for your use of the offer of, which is operated by San Polo Star SRL (hereinafter “Provider”). The provider recognizes general terms and conditions that deviate from these General Terms and Conditions – subject to express consent. You have the option at any time to query the current version of these General Terms and Conditions using the link and/or to further process this text using the “Save” or “Print” button.

1.2 Your contractual partner is the company San Polo Star SRL, Calle del Campazzo 3073/O, 30125 Venezia (Italia), hereinafter: provider.

1.3 The email address is available as a contact person.

1.4 The provider is entitled to change these terms and conditions for objectively justified reasons (e.g. changes in case law, legal situation or for economic reasons) and within a reasonable period of time. Existing users will be notified of this via email. If the user does not object within the deadline set in the change notification, his consent to the change is deemed to have been given. The notification of the intended change to these General Terms and Conditions will indicate the deadline and consequences of the objection or its absence.

2. Registration

2.1 You can use the provider’s offer free of charge after you have entered the site. All Internet users aged 18 and over are eligible to use it.

2.2 The use of the platform is generally possible without registration.

2.3 The provider offers its service free of charge without receiving any commission from any of the hotels offered.

3. Use and conclusion of contract

The provider only provides a price comparison platform without offering accommodation services itself.

If the user finds a hotel offer that is of interest to them and clicks on a link outside the platform, they leave the platform and are then on the website of the relevant hotel provider. Any accommodation contract will then be concluded directly with the relevant hotel provider and not with our platform.

4. Privacy and Cookie Policy

The provider treats your personal data confidentially and in accordance with statutory data protection regulations. For more information, please see the privacy policy and cookie policy on our site. .

5. Limitation of Liability

5.1 The provider is liable to the user for all contractual, quasi-contractual and statutory, including tortious claims for damages and reimbursement of expenses on any legal basis, without limitation, in the event of intent or gross negligence, in the event of intentional or negligent injury to life, body or health, based on a guarantee promise , unless otherwise regulated in this regard and due to mandatory liability.

5.2 If the provider negligently violates an essential contractual obligation, liability is limited to the foreseeable damage that is typical for the contract, unless unlimited liability exists in accordance with the previous paragraph. Essential contractual obligations are obligations that the content of the contract imposes on the provider in order to achieve the purpose of the contract, the fulfillment of which enables the proper implementation of the contract in the first place and on whose compliance the contractual partner can regularly rely.

5.3 The above liability regulations also apply with regard to the liability for the provider’s vicarious agents and legal representatives.

5.4 The provider does not guarantee the constant availability and accessibility of the portal. In particular, force majeure, strikes, lockouts or operational disruptions.

5.5 The provider works under high pressure and expends enormous technical effort to deliver data that is as objective and error-free as possible. Nevertheless, errors in the data cannot be explicitly ruled out. The provider is expressly not liable for damage of any kind caused by the use of data from the provider that is presumably incorrect, objectively incorrect, supposedly correct or objectively correct. The cases of mandatory liability mentioned in paragraphs 1 and 2 remain unaffected.

6. Freehold declaration

If you culpably violate these Terms and Conditions or other applicable law as part of or as a result of using this service, you will hold the provider harmless from all resulting damages, including legal defense costs in the amount of the statutory fees.

7. Termination / blocking of access
7.1 If you violate these terms and conditions or the rules of use and obligations of conduct, the provider is entitled to exclude you from further use of the platform without notice.
7.2 The provider is also entitled to block your access to the platform for your security if the provider becomes aware of the unauthorized use of your access by third parties.

8. Other
8.1 The law of Italy applies, excluding the UN Convention on Contracts for the International Sale of Goods, provided that this choice of law does not result in a consumer being deprived of mandatory consumer protection standards.
8.2 The place of jurisdiction for any dispute arises from the applicable law.
8.3 The provider is also entitled to transfer the rights and obligations arising from this contract to other companies with one month’s notice.
9. Information on online dispute resolution
As part of our legal obligation to provide information, the provider would like to point out that the European Commission provides a platform for online dispute resolution on the Internet at the following link:
This platform serves as a contact point for the out-of-court settlement of disputes arising from online purchase or service contracts in which a consumer is involved. The provider is neither willing nor obliged to take part in a dispute resolution procedure before a consumer arbitration board.

Privacy policy / Cookie policy / Term and conditions - CF/PIVA: IT 04492280278 – CIR: 027042-ALT-00016